Refund policy
Returns
We do not accept returns. Please do not send items back to us.
We offer refunds if a product was faulty or broken/damaged in shipping. Unfortunately, we don’t offer refunds if a product didn’t work for you. Once a product has been used, we can no longer re-sell it, we would have to throw away a returned product. As a small company, we simply don’t have the margins to accommodate this without raising our prices.
In order to receive a refund of your damaged product, we need a picture from you of the damaged box from the carrier as well as a picture of the damaged product.
If you are requesting a refund for a defective item, a picture of the defective item as well as a detailed description of the defect is required in order to receive a refund.